Privacy Policy | Fuel One Solutions

1. Introduction

Fuel One Solutions Private Limited ("we", "our", or "us") operates the website fuelonesolutions.co.in and provides petrol pump business consulting, marketplace, vendor directory, and software services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We collect information you provide directly to us, including:

Name, email address, mobile number, and business details when you register or contact us
KYC documents (PAN, Aadhaar, GST) when you register on our marketplace or vendor portal
Payment information processed securely through PayU
Communications you send us via contact forms or email
Usage data and analytics about how you interact with our website

3. How We Use Your Information

To provide and improve our services
To verify your identity and KYC documents as required by law
To process payments and manage subscriptions
To send transactional emails and service notifications
To respond to your inquiries and provide customer support
To comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

Service providers who assist in our operations (PayU, Cloudinary, Resend, MSG91)
KYC verification partners (Surepass) as required for identity verification
Law enforcement or regulatory authorities when required by law

5. Data Security

We implement industry-standard security measures including encrypted data transmission (HTTPS), hashed passwords, and access controls. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. KYC documents are retained as required by applicable Indian laws and regulations.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at [email protected].

8. Cookies

We use cookies and similar technologies to improve your experience on our website. You can control cookie settings through your browser preferences.

9. Contact Us

For privacy-related questions or concerns, please contact:
Fuel One Solutions Private Limited
Email: [email protected]
Website: fuelonesolutions.co.in